Privacy Policy

Last updated: June 2026

radiant-ibis is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you:

• Complete enquiry forms on our website
• Subscribe to our communications
• Engage our property advisory services
• Correspond with us via email or other channels

This information may include:

• Name and contact details (email address, postal address)
• Property preferences and requirements
• Budget parameters for property searches
• Communication preferences

Automatically Collected Information

When you access our website, we may automatically collect certain information including:

• IP address and browser type
• Pages visited and time spent on pages
• Referring website addresses
• Device information and operating system

How We Use Your Information

We use collected information for the following purposes:

• Responding to your enquiries and requests
• Providing property advisory services
• Sending relevant property opportunities and market updates (with your consent)
• Improving our website and services
• Complying with legal obligations
• Protecting against fraudulent or unauthorised activity

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third parties who assist in operating our website and providing services, subject to confidentiality obligations
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with any merger, acquisition, or sale of assets
• With Your Consent: When you have given explicit permission for specific disclosures

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements. When information is no longer required, we securely delete or anonymise it.

Your Rights

Subject to applicable law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict certain processing activities
• Withdraw consent where processing is based on consent
• Lodge a complaint with a supervisory authority

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Please refer to our Cookies Policy for detailed information about our use of cookies.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any website you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will post the updated policy on this page with a revised "Last updated" date. We encourage you to review this policy regularly.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us at:

radiant-ibis
Level 12, Exchange Tower
2 The Esplanade
Perth WA 6000
Australia

Email: [email protected]